The Kinetic Medical hand-held body composition monitor is designed to help you keep a watch on your body mass index and body fat ratio. It can be used to record your progress when following a healthy eating and exercise programme.
We aim to dispatch your products within 24 hours and have your item delivered to you in 3 to 5 working days.
Your parcel will normally be sent out by first class mail or by courier. If for some reason your parcel hasn't arrived within 10 working days, please contact us.
To make delivery more convenient and provide you with a greater choice of options, we now offer CollectPlus, a distribution network operating from over 5000 small shops in the UK. The option for CollectPlus will automatically appear at the checkout if this service can be provided. Please note that this service is not available on all products. Certain large and heavy products are also excluded. To find your nearest CollectPlus location, please visits collectplus.co.uk
Call one of our friendly customer services advisors on 0800 622 6001 first, as it may not always be necessary for you to send a product back to us.
Co-operative Independent Living Guarantee
We want you to be happy with your item(s) but if for any reason you’re not, we offer the Co-operative Independent Living Guarantee.
If for any reason you’re not happy with your item(s) within the first 60 days after purchase, we will refund you the cost of the item provided it’s in its original packaging, undamaged and in a re-saleable condition.
Please note that certain products from our range are not covered by this Guarantee. If you require advice, please contact our Customer Services Team. We’ll process your return within 7 days of receiving your item in our warehouse.
Pay for your goods easily online using Visa, Master Card or Maestro. We also accept Paypal, just select this option when paying.
We are committed to protecting your security. We use Sage Pay 3D secure authentication which assists in preventing fraudulent transactions. All transactions are secure and we do not store your card details.