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About Us

About Co-operative Independent Living

Co-operative Independent Living offers a wide range of products designed to make things such as bathing, housework and getting about that little bit easier.

We want to enable our customers to live independent, dignified, more fulfilled and enriched lives, as such we’ve looked at how we can change the way that you shop for those clever products that help take the strain out of everyday tasks.

Our in-house occupational therapist Helen has personally recommended a large number of the products we offer and knows that often the simplest idea makes all the difference. If you require any advice as to whether a product might be suitable for your needs, you can request a call back from Helen or contact her via email at any stage of your user journey.  

Our Values

As a co-operative business we place our ethical values at the very heart of all we do so you can be confident that you have made the right choice.

Our objectives are simple:

We are committed to delivering the best value across our range.

We deliver the peace of mind that comes with purchasing from a co-operative society that has traded since 1873.

We offer real expertise in selecting the right products to match our customers' requirements.

We provide complete transparency, for example all of our prices are displayed both inclusive and exclusive of VAT. 

UK call centre
We provide a UK-based, dedicated team so that customers can discuss their needs in person.

We always act to remove the stigma that can be associated with some of the products our customers need.

As well as offering a wide choice of products, we also enable our customers to choose how they wish to purchase - online, by post or by phone.

The Southern Co-operative

Co-operative Independent Living is owned by The Southern Co-operative. We also operate over 210 community food stores and funeral homes across the South of England. Our success is built upon conducting our business in an ethical and socially responsible manner. As well as selling ethical products, we are keen on making a difference in the communities we operate in.

We hope that you enjoy browsing our website which we have designed specifically to provide access to great products at prices to suit you. You can also register for a catalogue via our homepage.

If you’re struggling to find a product to meet your needs, please contact us. We’re always available to help.

Company Information

Products are provided to you by Complete Care Network Limited trading as Co-operative Independent Living, Unit 1A, Brook Mill Estate, Station Road, Wrea Green, Lancashire, PR4 2PH, registration number 06352353, VAT number 920 8163 40